Rave Mobile Safety underscores importance of incident sharing for 9-1-1 cross-agency collaboration and school safety

In the aftermath of recent school safety events and concerning new active shooter statistics from the FBI, Rave Mobile Safety (Rave), is underscoring the importance of public safety incident-sharing, collaboration, awareness and notification. Rave, provider of the critical communication and collaboration platform that federal, national and local government agencies, corporations, educational institutions and healthcare organizations count on when it matters most, launched Rave Aware in early 2022 so that 9-1-1 and first responder customers have a tool that more easily detects dangerous situations in proximity to critical facilities including schools, utility plants and government buildings. Rules can be configured for any number of situations, including police pursuits, suspicious persons, hazmat incidents, civil disturbances, armed robberies, missing person searches and other concerning incidents.

Nearly 50 agencies helped to refine the value of the cloud-based data aggregation platform with secure and interoperable features so that different authorities in different jurisdictions, utilizing different CAD platforms can intelligently share CAD incidents, collaborative workflows and notifications across agency boundaries to reduce response time, enhance responder safety and improve emergency response results.

‘Recent emergency events across the country have demonstrated not only how critical cross-agency collaboration is but also the need for increased awareness of emergencies that take place nearby sensitive areas,’ said Jeff Miller, Chief, Emergency Communications Division, New Castle County (DE) Department of Public Safety. ‘Rave Aware is like having an extra set of hands, immediately notifying nearby facilities that may be impacted by a dangerous situation so they’re informed quicker, can take action and remain in the loop as a situation unfolds.’

In addition, Rave Aware helps:

• Reduce time transferring calls and sharing incident data between agencies
• Optimize system interoperability and decrease time spent on manual entry processes
• Deliver call-out notifications via SMS, voice, email and other applications based on predefined parameters associated with CAD incident data
• Expand or establish alternate dispatch workflows for sensitive mental health or domestic violence incidents
• Cost-effectively utilize cloud-based hosting features with each public safety agency managing a single secure connection to a data hub instead of fragile CAD-to-CAD integrations
• Incident-sharing between 9-1-1 and 988

‘We continue to see emergencies that evolve into larger incidents requiring cross-agency collaboration. We have also heard from the public safety professionals that we work with that there is room for improvement where data-sharing, notification and collaboration is concerned,’ said Todd Piett, CEO of Rave Mobile Safety. ‘Rave Aware allows public safety officials to increase inter-agency coordination and awareness at the very start of an emergency situation – and that is an enormous benefit for first responders and the communities they protect.’

Critical emergency response has been traditionally hampered by the use of different CAD systems and versions with disparate data definitions. Point-to-point CAD integrations are costly and fragile; they often break when an agency upgrades or modifies a component. This lack of compatibility and interoperability limits visibility and capabilities across agencies. Rave Aware was developed to foster effective data-sharing; it does not require point-to-point connections between disjointed CAD systems or third-party tools.

For more information, go to www.ravemobilesafety.com