National Operational Guidance consultation

The consultation for the National Operational Guidance for Fire control command has now commenced. The consultation will close at midday on Monday, 2 August. Full details of the consultation can be found here.

The draft content has been created to assist fire and rescue services in ensuring appropriate arrangements are in place for fire control command, and will form part of the full suite of National Operational Guidance for fire control that is currently being developed.

The draft guidance includes information on the command skills that are the social, personal and cognitive skills that come under the heading of human factors – the skills needed to enable fire control commanders to function effectively when in command of activities in fire control.

The document also includes guidance on the actions that may be required of fire control commanders in the event of overwhelmed emergency call handling capacity. This has been written to assist fire control commanders in such an event. However, it will also be covered in other areas of guidance such as ‘multiple calls’ and ‘multiple incidents’, and emergency call management.

If you have any questions or experience any difficulties in completing the survey, please email: FireCPO@nationalfirechiefs.org.uk