REV Group (NYSE: REVG), manufacturer of industry-leading speciality vehicle brands, has launched a new ecommerce website for REV Fire Parts – firetruckparts.com – featuring parts for ANY fire truck, including E-ONE, KME and Ferrara vehicles.
The new site offers one of the most innovative service and aftermarket parts sales support resources in the industry. Features include:
- Enhanced Visuals: See what part you are ordering with over 6,000 parts featuring a photograph or 2D drawing.
- Cross Referencing: If you know the vendor part number (pn), but not the REV Fire part number, the integrated cross reference tool allows you to match the vendor PN to the REV Fire PN with ease.
- Data Analytics: The REV Fire Parts team supports the parts needs of dealerships with increased analytics to assist in inventory and pricing management.
- eCatalogs: Know what part you are ordering when utilizing the interactive truck bill of material. These eCatalogs will allow your parts team and/or customer to proactively identify the required part.
“Enhancing our customer and dealer service capabilities was at the forefront of this development and we are excited to announce the launch of our new website,” said Clay Gibson, Director of REV Fire Parts. “Firetruckparts.com provides a superior user experience that makes ordering and accessing vehicle specific parts data much more efficient.”
REV Fire Parts’ dedication to aftermarket parts begins with a staff of over 36 people whose sole responsibility is supporting customer parts requests. This includes a truck down priority process that reduces out-of-service time for fire trucks. Infrastructure to support this parts operation includes a dedicated warehouse and extensive inventory of aftermarket and common industry items used across all brands.
For more information, contact your local E-ONE, Ferrara or KME dealer.
